EXCELLENT 76 reviewsPosted on Google Joanna ThongTrustindex verifies that the original source of the review is Google. My first alkaline water ionizer was the Jupiter Alphion model, which I had used for over a decade. The machine was still working well and the only maintenance I ever needed was the filter change. I had recently traded in my old machine for the Kemp Smart Undersink iU7 as I was moving to a new place. The design is modern and sleek, giving a minimalist aesthetic to the kitchen. Although I had looked at other brands of alkaline water ionizer before I made my puchase, I did not have to give much consideration as Kemp Singapore is the brand I trust and rely on for post sales service and maintenance. Esther from the Sales Department was always there to answer my questions and Tomi did a great job on the installation, keeping the area clean and tidy the whole time.Posted on Google Patrick TanTrustindex verifies that the original source of the review is Google. We have use kemp alkaline water for more than 10 years n we found it to be very reliable n good for our family health even though it is more expensive than others brands but it is very useful. Kemp products have been in the market n done alot of research for many years n we trusted them. I have survey the product n cost before we replace our old set. Some brands machine which is half the cost of kemps products claims there machines also produce alkaline water when I tested it it is not as they only used mineral stone which produce less then 5% whereas kemp products produce 100% alkaline. For our family health kemp alkaline water have serve us more than 10 years n there products is 100% good. There staff is very friendly n experience.Posted on Google Ivy TeoTrustindex verifies that the original source of the review is Google. This represents my 2nd purchase of the Kemp Smart i7 Ionizer and Alkaline Filter. My initial purchase in 2016 performed exceptionally well, providing reliable service for approximately 10 years until the PCB recently failed. Although I initially considered acquiring a more economical filtration system, after consulting with Kay, I was assured that their upgraded i7 model represents the superior option currently available in the market. Despite the premium pricing, following careful deliberation, I determined that investing in the Kemp Smart i7 was the appropriate decision. Hope the replacement unit can also last another 10 years ..haha For those who remain uncertain regarding which ionizer filter to select, I would strongly recommend that you trial the Kemp Smart i7. You will notice a discernible difference in water quality and taste, I assure you, particularly after consuming filtered water for an extended period such as 10 years. Additionally, Kemp's after-sales service is exceptional. I wish to commend their technical team, particularly Tomi, who professionally managed the unit replacement. He demonstrated meticulous attention to detail and demonstrated comprehensive expertise in his work. Maintain good health and enjoy the benefits of drinking good-quality water with the Kemp Smart i7 Ionizer & Alkaline Filter System. Ivy Teo (Sept 21st 2026)Posted on Google brendon angTrustindex verifies that the original source of the review is Google. Esther is dedicated, client-centered and have strong product knowledge. Her strengths are: Attentiveness & Personalization: She is takes the time to thoroughly understand specific client needs rather than applying one-size-fits-all solutions. Her clear Communication: Clients frequently cite her responsiveness, transparency, and ability to keep all parties informed throughout a process. Her Professional Reliability: She maintains high standards of consistency, follow-through, and attention to detail from start to finish. i bought the latest and best model of Kemp i9 and will be installed tommorow. Thank you so much EstherPosted on Google Kok Ting Simon LeeTrustindex verifies that the original source of the review is Google. We have been using the Alkaline Ionised Water from Kemp Singapore since Year 2005. Though the previous i7 was still in good working condition after 8 years, decided to replace for good functionality offer by the Ionizer. The service from Esther was good with arrangement for trade in and installation was a breeze. We enjoyed the benefits provided by the Ionizer for our entire family and our grandchildren. Our health shows great improvements and the joy and confident of using the product. Thank you Kemp Singapore for the great service and superior product.❤️Posted on Google Jun FongTrustindex verifies that the original source of the review is Google. Just traded in the reliable mavello system which we have used for 14 years for the new Jupiter Alphion MX system. The new system works as well as the old one. Thanks to Esther for her patient explanations on the different systems which helped us to make the decision. The technician was helpful in explaining the operations after installation as well.Posted on Google Niceyu_ 0528Trustindex verifies that the original source of the review is Google. Lately trade in my old Marvelo for Jupiter Alphion MX ionizer. Had a good deal. I have been using Marvelo about 10years. This is my 2nd set. Design looks sleek and easy to use. Staff, Esther and the installation technician were helpful. Smooth experience.Posted on Google David LyeTrustindex verifies that the original source of the review is Google. The hot and cold water dispenser comes in handy for us and it's maintenance is super easy, only 2:filters to change yearly. Happy with the Ionizer and purief water option! Thanks Kemp again!! 😀Posted on Google J. T.Trustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐ Great service and smooth upgrade experience! I’ve been using the *Kemp Smart i7* for more than 5 years and decided it was time for an upgrade. After looking at the different options at the showroom, Esther was really helpful - she gave clear explanations of the various Water Ionizer models and helped me choose what suited my needs best. I ended up getting the Kemp Smart i9 at a trade-in price and I think it was a really good deal. When I first bought my i7, I wasn’t sure about the quality yet so I only connected the piping to an extra tap at my washing basin. This time I was confident enough to drill a hole at the sink area for better access and a neater setup. The installation process was smooth and not messy at all. The technician was professional, did a neat job, and explained everything clearly. Now I can directly access Filtered/Alkaline water without having to turn on the tap, and the space where I place the machine looks much tidier and organized. Overall very happy with both the product and the service. Highly recommend!Posted on Google Dennis & Yoke KhengTrustindex verifies that the original source of the review is Google. Used to own a Marvello water filter/ionizer and switched brands when I moved house. Now I have upgraded my water filter/ionizer to the iPro model which dispenses hot and cold water which meets my needs. The sales person at Kemp (Esther) was most helpful to see me through and explain the various models to me on WhatsApp as well as at the head office location at International Plaza. She was very knowledgeable and knew what each of the various models could offer. Now I have cold alkaline hydrogen water any time! I was very impressed with the video showing how hydrogen diffuses through plastic bags to do its job as an antioxidant. Great for quenching thirst and having my daily dose of clean sparkling healthy water.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more





















